Hospital Focus 5 consultants have worked on strategy, customer service, operations, quality improvement and facility design projects in the USA and internationally. Using a direct, straightforward, and data driven approach, they have successfully dealt with the complex needs of complex organizations.
In many of these our engagements, organizations were struggling with operational dysfunctions, budget overruns or cuts, staffing issues, quality improvement outcomes, strategic direction or even their continued existence. Here is a sample of some of the successes our consultants have helped bring about:
Organizational Change & Improvement
Organizational Change and Survival
Improving Customer/Patient Experience
Management and Operations Assessment
Service Quality Improvement Project